TERMS OF SERVICE AND STORE POLICIES

DISCLAIMER:

Just For Lactation consultations and services are provided by Amy Read. While Amy Read strives to ensure that all information and materials provided are accurate, up-to-date, and reliable, any reliance you place on such information is strictly at your own risk.

Just For Lactation assumes no responsibility or liability for any errors, omissions, or results obtained from the use of this information. We are not liable for any damages or losses arising from the use of the materials on this website, or from direct advice provided by Amy Read, including any content found on linked third-party websites.

Users are strongly encouraged to confirm any information contained herein and must seek local, relevantly qualified medical advice before embarking on any course of action. Just For Lactation disclaims all liabilities—whether personal, organizational, or otherwise. It is the sole responsibility of the user or organization to implement all necessary safeguards and safety checks.

TERMS AND CONDITIONS:

These terms and conditions constitute a binding agreement that applies to your use of this website and all associated pages. By booking a consultation, purchasing a product, or engaging with our services, you explicitly agree to these terms.

Just For Lactation reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you understand the rules and conditions that may impact your specific situation.

While Just For Lactation makes every effort to provide accurate, reliable, and up-to-date information, we assume no responsibility for any errors, inaccuracies, omissions, delays, or other defects in the information and materials provided on this platform or any linked third-party pages. All terms apply universally to all users once a booking or purchasing process has been completed.

THIRD-PARTY LINKS & WEBSITE CONTENT:

Just For Lactation may provide links to third-party or external websites. These links are provided solely for your convenience, and we do not endorse, sponsor, or approve the contents of those websites. We are not responsible for the availability, accuracy, or safety of these external sites, nor will we be liable in any way for any loss or damage resulting from your use of them. If you decide to access any linked third-party websites, you do so entirely at your own risk.

PRICING:

All prices displayed on our website are in AUD and are inclusive of any applicable local taxes unless stated otherwise. Just For Lactation reserves the right to change, update, or modify our prices, product availability, and service fees at any time without prior notice.

Payment Terms

Payment is required in full at the time of purchasing a product or booking a consultation. We accept payments via our secure online checkout. Your order or booking is not confirmed until payment has successfully processed.

CANCELLATIONS:

Full payment is required at the time of booking for all virtual consultations, which are subject to availability and must be explicitly approved by Amy Read before they are finalized. While appointment cancellations or rescheduling requests made with more than 24 hours’ notice will not be charged, any cancellations made with less than 24 hours’ notice, missed appointments, or registrations for our upcoming Antenatal Breastfeeding Class and other upcoming group classes where payment has already been received are strictly non-refundable and will be charged the full fee. Just for Lactation operates on varying availability, and while email support and texts to the provided contact number are welcome, replies will be sent at Amy Read’s discretion as this service is not an on-call service and urgent medical advice should be sought elsewhere.

PRODUCT/SERVICES:

Certain products or services may be available in limited quantities. While every effort has been made to display the colors and items in our store as accurately as possible, we cannot guarantee that your device’s display will perfectly reflect the actual product. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction at our sole discretion, and product descriptions and pricing are subject to change at any time without notice. We also reserve the right to refuse service to anyone for any reason.

RETURN AND REFUND POLICY:

Our return policy is valid for 14 days from the date of purchase. If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with proof of purchase.

Due to strict hygiene and health standards, certain items—including breast pumps, nipple shields, and colostrum collectors—cannot be returned or refunded if they have been opened, unsealed, or used, or for simple change-of-mind reasons. Gift cards and digital items are entirely non-refundable.

SHIPPING  AND DELIVERY POLICY:

While Just for Lactation strives to maintain accurate online stock counts and will contact you directly to offer a refund or backorder if an item is out of stock, all shipping costs calculated at checkout are final with orders typically dispatched within 1 to 3 business days to your specified delivery address, and although we assume no responsibility for courier transit times or delays once tracking details are sent, any inquiries regarding expedited shipping must be made through customer service, and any refunds or replacements for parcels damaged or lost in transit will be processed only after the shipping carrier completes their official investigation.